Category: At The Checkout

Souped Up Kindness

| USA | At The Checkout, Awesome, Employees, Food & Drink

(I’m a university student struggling through my busiest day of the week on little sleep when I decide to get some lunch. I stop at a cafe on campus, planning on getting some soup since it’s cold outside.)

Cafe Worker: “I’m afraid we’re out of soup today.”

Me: “Oh, um, I guess I’ll have [sandwich], then.”

(I go to pay and realize I don’t have very much money on me, which adds to my already growing stress levels.)

Me: *exhausted and near tears* “I’m so sorry; I was only planning on getting soup so I’m short money for the sandwich. I can run back to my dorm; I think I have time.”

Cafe Worker: *shakes head and smiles* “So that’s one small soup. Your total is [total]. Have a great day.”

(I’ve since graduated but I haven’t forgotten the small act of kindness that helped an exhausted and very stressed out student get through the rest of that day.)

Love Giving Lovingly

| Tampa, FL, USA | At The Checkout, Awesome, Employees

(I’m standing in line at a fast food place known for their gyros, frowning at some work stuff on my phone. The young woman (probably early 20s) who is running the register is cool and fairly tough looking. She has lots of tattoos and piercings, and a no-nonsense demeanor. I place my order with her, a to-go with lunch for myself and my husband, and she waves my card away.)

Cashier: “I got you, mami. I’m buying for you. You look like you’re having a bad day, so lunch is on me, and you take it easy, okay?”

Me: “What? Really? Oh! I’m not having a bad day, haha, just some crazy work stuff. Thank you, but you don’t have to do that.”

Cashier: “Nah. I always say, if you got love, then you give, and I got lots of love, so I choose to give to you. You seem real nice, honey. Just pay it forward to another stranger some time and keep the love going, okay?”

(I thank her repeatedly, and find a $20 bill in my purse to give to her to put towards the next orders. When my food was ready, the manager actually brought me my food and told me I was a “good girl”, and had given me a bunch of extra sides in addition to gyros full to bursting. I made sure to brag on his cashier for being so awesome, and he looked so proud. The whole experience was a bright spot in my week, especially during the busy holiday season.)

Kindness On Their Dime

| PA, USA | At The Checkout, Kind Strangers, Money

I’m in line at the dollar store, a basket full of about a dozen items. I’ve had a long day and just want to get home. There’s only one checkout lane open, and the customer in front of me asks for a few balloons that they sell and inflate there. I’m thinking, great, it’s going to take forever for the checkout person to do them. However, the customer checking out notices the line behind her and says to the checkout person to take care of me first.

I thank her, but the checkout person goes into awesome mode, simultaneously blowing up the woman’s balloons and checking out my items.

As she tells me the total, $10.12, I groan, as I’ve only got a couple of $1s and $20s and a couple of pennies. I hand her the $20, apologizing that I don’t have exact change.

Around here, the dollar stores request smaller bills, as they get inundated with $20s and can’t make proper change sometimes.

I then tell her I only had a couple of pennies, when I thought I’d had more change, and apologize again.

Then, to my surprise, the person behind me places 12 cents on the counter. And a few seconds later, the woman in front of me who was waiting for her balloons to be inflated handed me a dime.

I was weirdly flustered because I’d never been in a situation where strangers are just handing me money.

To make it fair, I went ahead and took the woman’s dime and gave the 12 cents back to the man behind me, and thanked them both profusely.

Patience Is Its Own Reward, But I Won’t Say No To Coffee!

| Geneva, Switzerland | At The Checkout, Food & Drink, Transportation

(I’m waiting in line for my coffee in my usual coffee shop. There are two ladies in front of me. The one just before me is a very chic-dressed, unsmiling lady on the phone. She keeps getting out of the queue while talking on her phone, coming back in in front of me, looking at the display case, then out again. It gets unclear whether she’s still queuing or not. When my turn comes, she’s been gone a while. I start to order but she barges back in, without a “sorry” and orders her own food. Since she WAS there before me, I have better things to do than argue, but the barista and I exchange a look. She orders and leaves. She never let go of her phone.)

Barista: “Good afternoon! Sorry about that, and thanks for your patience.”

Me: “It’s okay. She was like those cars that don’t have their blinkers on, but you KNOW they’re going to switch lanes!”

(He agreed with me and gave me a free drink for being always smiling and pleasant! It was worth being patient for!)

Very Full And Thankful

| Tullahoma, TN, USA | At The Checkout, Awesome, Holidays

(Today is Thanksgiving. Both my cashier and I have been worried that all our customers are going to be cranky and yell at us for all the little things that stresses out customers doing last minute shopping and that they are bound to complain about — long lines, being out of stock on some items, that sort of thing. I come back from my lunch break to see my cashier with a long line, and a shocked look on his face.)

Me: “What’s up?”

Cashier: “A customer just… she just…” *still looking surprised*

Customer: “Oh, the customer who just left just surprised him, is all. She was saying ‘Thank you so much for being open today! I really appreciate it!'”

Me: “Oh, that is nice to hear.”

Cashier: “Yeah, but then, she finished paying for her groceries, and pulled out this box of chocolates and a package of Reese’s Peanut Butter cups she had just bought, and said ‘This is for you guys, to thank you for working today!'”

(Yes, a customer was so thankful we were open, they bought us chocolates!)

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