A Couple Of Couple Encounters

| Italy | Awesome, Travel

After working in hospitality for over ten years, you can believe me that I have seen a lot, but this takes definitely the cake.

At this time I am 20 years old and working as a waitress in a hotel in northern Italy. I am always assigned the same section of the restaurant and as most guests were on half board, I usually serve the same guests for one or two weeks, at least for both breakfast and dinner. One elderly, German couple stood out the most: always polite, always ready to joke with me, and just generally pleasing.

However, I only work there for one year and then leave.

Five years later, I move to Dubai to work at the front desk in a five-star resort and after a couple of months, low and behold, I notice an elderly couple that seems familiar. Yes, you guessed it, it was the same couple from the place I used to work back then, and they still recognized me! They brought me German chocolate and passed by every evening for two weeks to chat. The husband even brought his slippers from his room, showing me that he had “stolen” them from my previous hotel, and we had a laugh.

Another two years pass by and I am on vacation at home, in Italy, when one day my mother decides she would like to visit her parents, who live in Germany. We drive to Germany very early in the morning and when we arrive, my grandparents decide to invite us all for lunch in a nearby city. While walking through the city centre, I see an elderly couple from behind and start smiling, because they remind me of the elderly couple I knew. Well, they turn around and I must have made a rather startled sound, because they look at me and just stand there, shocked. My mother gets really worried and asks what happened while I and the elderly couple are just staring at each other.

I explain the situation, and we hug and take pictures — the husband saying that he has to take pictures, otherwise no one is going to believe this — and my parents and my grandparents can not stop laughing.

I have not seen them since, but I am sure that in a couple of years, we will meet again!

Completing The Generosity Cycle

| CA, USA | Awesome, Employees, Popular

(The town where I live is notorious for two things; the high crime rate and unfriendly nature of its citizens. I am riding my bike to a friend’s house when, in the middle of an intersection, the front tire goes flat and then locks in place, making it near impossible to push. After some struggling and upsetting a few motorists I make it to just outside of a local hotel in the middle of downtown.)

Me: *approaching the lady at the front desk* “Excuse me? I am really sorry. I’m not even a guest at this hotel, but can I use a phone? My bike just got a flat and I can’t even push the last few miles to get to where I need.”

Receptionist: “Of course! That always happens, your battery dies or you forget your phone, doesn’t it? Write the number down and I’ll dial out for you. It’s hot outside; would you like anything to drink?”

Me: “That is okay. Thank you so much! I really appreciate this.”

(She placed the call and I managed to get a hold of a friend with a truck to come get me. She and I chatted for a minute more about breaking down in cars in the middle of nowhere. She offered to let me hang out in the AC but I declined to make sure I didn’t miss my friend and then headed outside. Nothing big, but for me in that moment it was big and wonderful reminder that there are good people everywhere.)

You’re The Poolest

| MN, USA | Awesome, Employees, Popular

(I am working a particular evening and have a large group staying for a funeral the next day. One of the moms asks about the waterslide, which doesn’t typically run at this particular time.)

Me: “Oh, it’s usually just on [during specific hours], not [this particular evening].”

Guest: “Oh, okay.”

Me: “But sometimes we’ll turn it on for a little while, if we have time. I might have time in a little while. How long do you think you’ll be using the pool?”

Guest: “Probably an hour?”

Me: *pauses for a second to think* “You know what? Why don’t I grab the keys and turn it on now for a little while. But if I get any phone calls or anything I’ll have to pause the slide, all right?”

(I do technically have things to do, but I figure I can postpone them for a half hour or so to give the kids something fun to do.)

Guest: “Thank you! I’ll go let the other kids know.”

(I head to the pool and turn on the slide and let the kids know to go single file, etc. The moms stick near the slide to watch their kids and I go sit down for a little while. About thirty minutes later…)

Guest: “Why don’t we go give the kids a ten minute warning, okay?”

Me: “Sure, that’ll work.”

(The phone has been quiet, and no one has paged me to the front desk yet, so I figure another few minutes won’t hurt. At this point it is only a few of the many kids using the slide anyway. Ten minutes later they tell the kids it’s their last turn on the slide, and I close the gate. As I am walking away to turn off the slide, this happens.)

Guest: “Here’s a tip for doing this for us!”

(She proceeded to hand me some money as the other mothers and a few of the kids thanked me as well. What they gave me amounted to almost double what I had earned in an hour on the clock, and is the second or third tip I’ve received in three years at this job. It doesn’t happen often, but when it does, I remember and am grateful. It may end up going toward some car repairs, so good timing, ladies!)

When Life Gives You Lemon Chickens…

| Seattle, WA, USA | Food & Drink, Hall of Fame, Kind Strangers, Popular

(I work as the front desk attendant at a hotel. I work the evening shift, and have forgotten to pack my dinner. As I’m checking in a middle-aged woman, my stomach practically roars in hunger. Embarrassed, I apologize to the lady. She only smiles and I continue checking her in.)

Me: “All right! You’re all set! Is there anything else I can help you with this evening?”

Woman: “Actually, hun, you did remind me that I’m fairly hungry myself. Do any Chinese restaurants deliver here?”

Me: “We have one, here.”

Woman: *takes the menu and gives it a brief glance* “Anything you can recommend?”

Me: “Most of the food is pretty good, but I really like the lemon chicken.

(She thanks me and goes up to her room. An hour later I see the delivery man pass through the lobby, and the smell set my stomach off again. Five minutes later the woman is back at my desk asking for a plate. After receiving one, she proceeds to place her take-out bag on the counter and open a huge assortment of boxes.)

Woman: “The restaurant had a minimum order price, and I was really craving Chinese. I can’t possibly eat all of this before my flight tomorrow, so I thought I would share.”

(She then proceeded to divvy up half of every dish, including the lemon chicken! It was so much food I ended up being able save half of what she gave me for my next shift. She couldn’t have known how those free meals made my day, and even my week!)

Be The Big Change You Want To See In The World

| Austin, TX, USA | Adorable Children, At The Checkout, Money, Popular

(I am six years old, and my dad gives me a $20 bill so that I can go buy a smoothie. The guy made my smoothie (which is $3 or so) and I give him the $20 bill.)

Me: “Keep the change!”

(I had recently heard someone say that and I was too young to realize that telling someone to keep $17 of change wasn’t normal. I got yelled at by my dad but I still remember how happy that guy looked.)