That’s How The Christmas Cookie Crumbles

| St. John's, NL, Canada | At The Checkout, Holidays

(We have many people working the registers this day as it is close to Christmas, I call out to the next customer at the same time that Coworker does. The customer looks between us before deciding to go to my coworker’s register.)

Me: *jokingly* “That’s okay; I’m not offended. I’ll just go cry in the corner.”

Customer: *at [Coworker]’s register* “Aw, do you need a cookie?”

Me: “Well, I never turn down a cookie!”

(The customer, Coworker, and I proceeded to have a funny conversation about never turning down a cookie unless you suspect it’s laced with poison. Some time later, the customer returned and handed me a box and said, “Don’t turn them down.” She had gone and bought a box of cookies from our cafe for all the cashiers to share. To that customer, thank you for being so kind and for making the holiday rush a little better for all of us!)


Time For A Christmas Change

| USA | Holidays, Pay It Forward

(In line at a popular chain coffee shop, I can overhear the cashier telling customers that the previous customer has paid for their drinks – “pay it forward” – and each customer is then paying for the next customer. The lady in front of me makes her order, and then it comes time to pay.)

Cashier: “The customers are doing ‘Pay It Forward’ today. Your drink has been paid for by the last customer!

Lady: “Oh, that’s so nice! Thank you!” *leaves*

Cashier: *to me* “Wow. I… I’m so sorry. Everyone else has carried this on.”

Me: “No problem. I’ll take a—”

(I try to hand the cashier a $5 but she holds out her hand.)

Cashier: “Wait, I might be able to make it from the change pot.”

(She takes the cup that she’s been dropping odd change into, and proceeds to count out small change. There is just enough for my drink.)

Cashier: *with a huge smile* “There! Your drink has been paid for!”

Me: “Thank you! Here, pay it forward.” *I hand her the $5 and she puts it into the change pot for the next customer*

Cashier: “Thank you SO much! Happy holidays!”


Wrapping Up In Warmth

| NY, USA | Holidays

(It is a week or so before Christmas. Between customers, sometimes we’ll join in on the small talk with other cashiers’ customers. I notice the scarf worn by a very well-dressed woman being rung out.)

Me: “Oh, I love your scarf! *laughing* “I’m kind of a collector when it comes to them.”

(She thanks me cheerfully and I’m about to go back to my register when the woman begins to take the scarf off.)

Customer: “Here, would you like to have it? I don’t wear it very often, anyway.”

Me: *exchanging a look with the other cashier, unsure if she’s serious* “Oh, no, that’s ok. You don’t have to do that!”

Customer: “No, it’s fine. You can have it. It’s Christmas, after all.”

(I eventually accepted it and she left quickly after that, but I was so surprised by the gesture for the rest of my shift. I still wear that scarf to this day, and it’s one of my favorites!)


Tipped To Be A Good Christmas

| UT, USA | Holidays

(It’s Christmas Eve and only my manager and I are working. We both volunteered for this night since neither of us really have much family or traditions or anything like that. It’s about 9:50 and we’re starting to close up. It’s been a pretty good night despite the holidays and snow. I’ve gotten good tips and everyone has been super nice to us and given us treats for working. We get a call for a delivery, and it’s a fairly large order: 8 sandwiches, 10 bags of chips, 12 cookies, a pickle bucket, and 7 drinks. It takes the both of us around 20 minutes to get the whole order ready and luckily they are very understanding. I deliver to a hotel nearby and it looks to be an entire family sharing a couple rooms. The guy who called is very nice and gives me a $10 tip. I think it’s very good and go to leave when the grandmother calls out to me.)

Grandma: “Honey, how much did he tip you?”

Me: “$10. It’s very nice, thank you!”

Grandma: “Boy, you only gave her $10?! Honey, you got a family?”

Me: “Yes, but it’s fine. We just usually watch a movie and that’s it.”

Grandma: *pretty much yells at everyone else* “All y’all pull out your wallets and give the nice girl some money!” *looks at me* “Child, are you the only one working?”

Me: “No, my manager is with me as well.”

Grandma: “What time do you guys close?”

Me: “We close at 10.”

(It’s about 10:20 at this point.)

Grandma: *to everyone else* “Y’ALL BETTER DIG REAL DEEP, NOW.”

(Everyone is pulling out 1’s and 5’s and giving it all to grandma, and she counts it all.)

Grandma: “Here you go, sweetie. Share it with your manager. My child was supposed to make dinner reservations but messed it all up. So we called you and we’re so glad you were open. I apologize for my dumbass child keeping you open past close and that you aren’t with your family tonight. I hope this helps.” *hands me wad of cash*

Me: “Oh, my gosh, thank you so much. It’s really no trouble at all. I’m just glad you guys were able to get some food. Have a Merry Christmas!”

Grandma: “You, too. Thank your manager for us, too!”

(I got back to my car and ended up with a $60 tip! I got back to the shop and my manager cashed me out and I ended up with over $100 in tips from that night. I gave my manager his share of the last order and he tried to avoid taking it (because, technically, managers can’t accept tips) but I argued that since I was cashed out, it was my money and I could do what I want with it. He took it and we both laughed when I shared my story with him. If that lady or her family read this, this was the best delivery I ever made and I still share it with everyone I know! I hope you are all well!)


A Little Christmas Kindness

| PA, USA | Holidays

(I’m a cashier at a grocery store. It is Christmas Eve.)

Me: “Hi, how are you?”

Customer: “I’m fine; how are you?”

Me: “Awesome. Your total comes to $30.01 please.”

(While she is getting out a credit card, a man approaches me from behind, hands me forty dollars and says:)

Man: “Here. I’d like to pay for this woman’s groceries.”

Me: “Are you sure?”

Man: “Yes.”

Me: “Thank you so much! Ten dollars is your change.”

Customer: “Okay, here’s my card.”

Me: “Ma’am, a gentleman just came up and paid for your bill!”

Customer: *begins to cry* “There are still good people in this world!”