Category: Employees

Differences Are Celebrated

| IL, USA | Awesome, Employees, Health & Body, Kind Strangers

(I grew up in a fairly small town, and all through high school, I worked at a local farm, selling produce at farmer’s markets and roadside stands. It’s only a few days before I leave for college in a much larger city, and I’m worrying about how much it’ll cost to live there, when one of my favorite customers comes up. I suspect he has some sort of developmental delay or had an accident or something, since his speech patterns tend to be very halting and he has trouble focusing his eyes, but he’s always polite and lovely and a pleasure to talk to, so I don’t think much of it. We’re chatting as he chooses what he wants, about $10 worth of produce, and he hands me a twenty-dollar bill.)

Customer: “Do you have singles?”

Me: “Unfortunately, no; it was a busy day today. Are two fives okay?”

Customer: *grinning* “Two fives are fine.”

(I give him his change, and he immediately hands one of the fives back to me.)

Customer: “This is for you. You’re always so friendly and polite when I come here. You don’t make me feel bad, or try to hurry me through what I’m saying. I know you’re leaving soon, and this is my way of saying thank you.”

Me: “You really don’t have to. You’re always so nice; I enjoy it when you come by!”

Customer: “Please, take it. I love coming here; you never make me feel different, or bad. Have a great time at college, and thank you!”

(I’m almost in tears by this point, and I can hardly get out a ‘thank you’ as he collects his vegetables and gives me one last smile. I’ve only seen him a couple times since then, but his kindness made a stressful time so much better!)

Chocolate-Covered Anything Can Cure Everything

| FL, USA | Awesome, Employees, Health & Body

(I’m swinging by the supermarket to pick up just one thing… a bottle of Midol. All I want to do is get home and relax. I’ve paid and am actually about to climb in my car when I hear someone shouting, and turn to see the cashier, a young girl, running after me.)

Cashier: “This is for you.” *she hands me a bag of chocolate-covered pretzels*

Me: “Oh… uh, I didn’t buy these. They must belong to someone else.”

Cashier: “No, I know. I got them for you. I always crave these on my period and they make me feel better, so I thought they might do the same for you.”

Me: *shocked* “Oh… wow! That’s so sweet of you! Thank you!”

Cashier: “You’re welcome. Feel better.” *smiles, turns, and trots off*

(It was a really minor thing, but it was such a sweet gesture for a complete stranger to try and make my day brighter when she saw I was hurting and it meant a lot. I wrote into the supermarket company office about what an amazing employee she is, and I hope she never loses that wonderful spark of thoughtfulness and kindness.)

Everyone Gets Home This Time

| Scranton, PA, USA | Awesome, Employees

(This happens on my second business trip to Scranton, PA. I have to switch planes in Chicago, and thanks to various delays and cancellations, I don’t get to Scranton until hours past the time that I had originally been due. It was 2:00 am when I finally land at the Wilkes-Barre airport. It is almost completely deserted.)

Airport Employee: “You finally made it, huh?”

Me: *exhausted* “Yeah. And I have no idea how I’m going to get to my hotel.” *I knew from past experience that there are very few taxis available at that airport, even during peak hours*

Airport Employee: “Didn’t you rent a car?”

Me: “Well, sure, but the car rental counter must have closed ages ago.”

Airport Employee: “Nope.” *points to counter, where a very tired looking car rental employee is waiting*

Me: “Oh, my God! Have you been waiting for me all this time?”

Car Rental Employee: *gives weary smile* “Yup. But now you’re here, so we can both leave!”

Me: “I can’t believe it. Thank you!”

Car Rental Employee: “Just part of the service.”

(I made sure to send a nice letter to corporate to tell them how impressed I was. I hope she got a raise as a result.)

The Patient Isn’t The Only One With Patience

| USA | Awesome, Employees, Health & Body

The hospital I work for lets patients leave comments about something good that happened to them during their stay. Once a month, the best stories are picked and shared with everyone. This story really stuck with me.

A patient who was doing an extended stay at the hospital came running out of her room in tears, screaming for help. [Nurse #1] happened to be nearby and ran to the patient’s side checking for injuries; she seems to be okay, but she is begging the nurse for help. The patient explains that she’s just gotten off the phone with her sister and it is her sister that needs help. Her sister had been having a rough go at life recently and could no longer take it; she had called to say goodbye. [Nurse #1] immediately calls for another nurse for help as she helps the patient back her her room. She briefly explains the situation to the second nurse who pulls out his phone and dials 911 as the patient attempt to get her sister back on the line.

For the next 20-30 minutes the two nurses never leave the patient’s side. [Nurse #1] is keeping a close look at the patient’s health while giving her suggestions on things to say to keep her sister on the line, as it would mean more coming from a loved one rather than a stranger. Meanwhile, [Nurse #2] is on the phone covertly getting the sister’s information from the patient and passing it along to the dispatcher.

Unfortunately, it seems that the sister catches on and swallows a handful of pills before hanging up the phone… mere minutes before the paramedics pull into her drive. Since [Nurse #2] is still on the phone with dispatch, he is able to convey to them exactly what had happened inside the house — they even know what kind of pills she’d taken! The paramedics rush the sister to the emergency room where they are able to save her life. The paramedics and dispatch are in constant contact with [Nurse #2], relaying information through him to our patient, up until the point when the sister is admitted.

The nurses went above and beyond for the patient. They could have simply called 911 and reported the situation, but they stayed by the patient’s side and treated her sister, who lives in a completely different city. A huge thank you also has to go out to the paramedics and 911 dispatcher who kept the patient informed through the entire ordeal.

I am happy to report that at the time of me writing this, both sisters are doing well.

A Helping Hand Is On The Menu

| Petaluma, CA, USA | Awesome, Employees, Food & Drink, Health & Body

This is few years ago when I am a struggling college student. I work 40 hours a week at a coffee shop and take nine units in school, all I can manage with my workload, I also spend three nights a week at my grandmother’s house 40 miles away because she has dementia and we don’t want to put her in a home.

My work schedule is Sunday-Thursday with school Monday-Wednesday. I get off work on Thursday and drive straight to my grandmother’s to relieve my mother. I then stay with my grandmother Thursday – Sunday, going home Sunday morning to close my store.

In the same shopping center as my work is a Turkish restaurant that I go to whenever I have a little bit of extra money, for a treat. The owner is also a regular of the coffee shop where I work. One day he asks me about the change in my schedule, because before I started taking care of my grandmother I always worked Friday nights. I tell him about my grandmother and that I have to leave right after work on Thursdays.

For the next six months while I took care of my grandmother he or his wife always stopped by on Thursday with dinner for me and would refuse payment. If I tried to pay while they weren’t at the restaurant the money would wind up with the food the next week. Not only were they providing me with food, most of it was things that weren’t on the menu and that they had made special for me. It was the kindest thing anyone has ever done for me and became a bright spot in my otherwise hectic week.

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