Category: Employees

Pale Potential Papa

| IL, USA | Awesome, Employees, Non-Dialogue

I’d been at work almost 14 hours one day, and was pretty worn out. People tell me that I tend to turn rather pale when I’m tired.

I am on the road, and my wife calls me.

“Please don’t freak out, but I need you to pick up a pregnancy test. The one I used tonight said it was positive, but I want to make sure…”

I head to a local big box store, and find a multi-pack of tests, so I buy that one. My wife has wanted a baby for years, and I’m sure she’ll want to triple check.

By now I’m exhausted, but I am not stressed or upset.

I go to the cashier, and she rings up the tests, and we’re waiting for the credit card to process.

I haven’t said much to the cashier, and she seems too tired or bored to even notice me.

The cashier then glances up at my face and does a double take. She seems concerned when and stares at me for a few beats.

She suddenly looks at the bag that is holding the pregnancy tests, then back at me.

She hands me my receipt, and as fast as she can, grabs the bag with the tests, wraps the bag tightly around the box, then drops the bag into another bag trying to hide what’s inside.

When she goes to hand me the double-bagged tests, she decides to wrap the whole thing tightly back up again, and hands me everything as a tiny bundle.

I laugh a little, smile at her, and tell her I’m okay. She looks a bit sad and sheepish.

I then thank her and head home.

This was five years ago; it ended up being that the pregnancy wasn’t viable.

I still think of that cashier’s attempt at helping the quite, pale, stressed-out-looking man that I was that night, and it makes me smile…

No Refunds On Condolences

| GA, USA | Awesome, Employees, Pets & Animals

(My cat suddenly passed away and I called to cancel the standing order for his prescription food. I explain what happened to the customer service lady and she was lovely and expressed her condolences. The call then took a very surprising twist.)

Customer Service: I see you last order was [a month-and-a-half ago]. I’ll go ahead and refund that order for you.”

Me: “Well, I only have one bag left and really, I’m not sure when I’ll feel up to sending it back.”

Customer Service: “Oh, no, ma’am! I am refunding the entire order. You can give the last bag to a shelter or the vet’s office. This is just our way of expressing how sorry we are that he passed and how hard this time is for you.”

Me: *shocked and sobbing* “That is so sweet of you! Thank you so much.”

(A few days later I received a handwritten condolence card from the same customer service rep. The most outstanding customer service I have ever received and am telling everyone to use this site for their pet needs.)

Tipped To Be A Great Meal

| Fort Collins, CO, USA | Awesome, Employees

(My fiancée and I have a habit of fighting over the check when we go out to eat. At one of our favorite breakfast places, we have had the same waiter several times. He is really good and funny so we tip really well. We go in for breakfast and he waits on us. When it is time for the check:)

Waiter: “Which of you are going to pay?”

(We both raise our hands.)

Waiter: “Nope. Get out.”

(We were speechless and just stared at him until he said that us fighting over the check was so much fun, our meals were on him. We just stared at each other, left a tip, and left, completely speechless.)

Makes Sure You Pass, Not Pass Out

| Lethbridge, AB, Canada | Awesome, Employees, Transportation

I have to take the city bus to get to the elementary school where I’m doing my education practicum (basically shadowing another teacher and teaching his class part time). I also work full time evening shifts at a liquor store, and with planning my lessons on top of that I’m typically able to sleep from only three am to six am. If I miss a day of school or show up late, I risk being kicked out of my program.

After a few weeks of taking the bus, almost always with the same driver, I pass out shortly after getting on. The driver stopped at my usual stop, walked to the back of the bus, and woke me up so that I wouldn’t be late. Without his act of kindness I would let down my students and could have been kicked out of my program.

So thank you to all those bus drivers who go the extra mile!

Towards the end of my practicum he started driving a different route. On my last day I brought a coffee card for his replacement and one for her to pass on to him.

Saving Her And Saving Them A Ticket

| Long Island, NY, USA | Awesome, Employees

(I’m working my very first job at 16 years old. I work in a small, privately owned movie theater. This theater only has three screens, so even when it’s busy, it’s not really packed. This takes place about half an hour before the first screening of the day, around noon-ish. I am working concessions and the only other people in the lobby are a young girl around my age and an older, slightly creepy man. They seem to be having a conversation, but the girl looks uncomfortable. I decide to intervene.)

Me: *approached the girl* “I’m sorry, miss, but can I see your ticket?”

(The girl looks confused, but hands me her ticket.)

Me: “I’m sorry, miss, but there’s a problem with your ticket. Could you come with me?”

(I lead the girl outside.)

Me: “Do you know that man?”

Girl: *obviously relieved* “No! He just started talking to me; I’m supposed to meet my friends here!”

Me: “All right, stay out here until your friends arrive. If there’s any more trouble, just come get me and I’ll take care of it.”

(At this point the girl was so relieved she was near tears. I kept an eye on her through the window to make sure she was safe until her friends came.)

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